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Privacy Policy

Bottomless Bricks ("we," "us," or "our") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (www.bottomlessbricks.com). By using our site, you consent to the practices described in this policy.


1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Newsletter Signup: Name and email address.
  • Contact Form: Name, email address, and any information provided in the message.
  • Online Purchases & Accounts: Name, email address, phone number, billing/shipping address, and purchase history.
  • Analytics & Tracking: We use Google Analytics to collect information about website traffic, including IP addresses, browser types, and browsing behavior.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill online orders.
  • To send newsletters to users who opt in.
  • To provide customer support and respond to inquiries.
  • To analyze website traffic and improve our services.
  • To conduct marketing campaigns and track effectiveness.

We do not sell or rent customer data.


3. Cookies & Tracking Technologies

We use cookies and tracking technologies, including:

  • Google Analytics to monitor website traffic and user behavior.
  • Facebook Pixel (if active) for social media advertising and analytics.
  • Meta Business Tools for social media insights.

You can manage or disable cookies through your browser settings.


4. How We Share Information

We only share customer data when necessary to provide services, including:

  • Email Marketing: We use a third-party platform to send newsletters to subscribers.
  • Order Processing: Customer information is used to fulfill purchases through our website.
  • Website & Payment Security: Our website host and payment processor handle secure transactions.

We do not sell customer data to third parties.


5. Customer Control & Data Requests

You have control over your personal information:

  • You can unsubscribe from our newsletter at any time.
  • You can choose not to create an account when making a purchase.
  • You can request to have your personal data deleted by contacting us via:
    • The Contact form on our website
    • Email: info@bottomlessbricks.com

6. Data Security & Retention

We take appropriate measures to secure customer data, including:

  • Secure payment processing by our payment provider.
  • Protection of customer accounts within our POS system.

Currently, we do not have a fixed data retention policy, but data is retained as necessary for order fulfillment, customer support, and legal requirements.


7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If there are significant changes, we will notify users via email or website notice.

For any questions or concerns about this Privacy Policy, please contact us.


Bottomless Bricks
Website: www.bottomlessbricks.com
Email: info@bottomlessbricks.com
Phone: (413) 344-9259

CONTACT US


info@bottomlessbricks.com
163 South St #4
Pittsfield, MA 01201
(413) 344-9259


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